Lapasar Client Impact Series · 2026

From Chaos to Control in enterprise procurement

How two of Malaysia’s largest enterprises transformed long-tail procurement with Lapasar.

Anonymised case studies based on real implementation data across a national energy utility and a national telecommunications provider — more than RM 80 million in procurement spend, 4,000+ suppliers, and 150+ categories managed on the platform.

What’s inside

How a 35,000-employee national energy utility cut emergency spot-buys by 74% and saved RM 8.4m in year one — a 4.2x first-year ROI

The SAP S/4HANA punchout playbook that went live in 7 days and auto-approved 68% of monthly purchase orders

How a national telco consolidated 680+ fragmented suppliers to 312 and lifted on-contract compliance from 71% to 96%

The full implementation timeline, before/after operational metrics, and 1,840 staff-hours per month recovered

RM 8.4M
Year-1 savings at Organisation A
4.2x
First-year return on programme
−74%
Emergency spot-buy spend

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Inside the Client Impact Series

By Lapasar Procurement Research · Procurement Research & Insights

These anonymised case studies are drawn from real Lapasar implementations across two of Malaysia's largest enterprises — together accounting for more than RM 80 million in procurement spend, over 4,000 suppliers and 150+ categories managed on the platform. Each shows the same pattern: take fragmented long-tail spend out of email and spreadsheets, put it onto governed marketplace catalogues, and integrate it natively with the enterprise's ERP.

Organisation A — national energy utility

A 35,000-employee national energy utility managing tens of thousands of indirect-spend line items across hundreds of operating sites.

  • Emergency spot-buys cut by 74% by moving the long tail onto on-contract catalogues.
  • RM 8.4 million saved in year one — a 4.2x first-year return on the programme.
  • SAP S/4HANA punchout live in 7 days, auto-approving 68% of monthly purchase orders.
  • 1,840 staff-hours per month recovered from manual requisition and approval work.

Organisation B — national telecommunications provider

A national telco with a sprawling, fragmented supplier base built up across years of decentralised buying.

  • Supplier base consolidated from 680+ vendors to 312 through data-led rationalisation.
  • On-contract compliance lifted from 71% to 96%, closing off-contract leakage.
  • Standardised catalogues and approval rules across every business unit.
  • Full visibility of category-level spend in a single real-time dashboard.

Implementation approach

Both programmes followed a staged rollout: catalogue normalisation and supplier onboarding, ERP punchout integration (SAP S/4HANA), approval-workflow automation, then ongoing spend analytics. The full report includes the complete implementation timeline, before/after operational metrics and category-level results — available as a free PDF via the form above.