How much did the telco save with Lapasar?

RM 11.2 million in total cost savings over 18 months, driven by a 15.6% average unit-cost reduction, RM 2.1M less duplicate-supplier cost, and a 68% fall in emergency spot-buys.

Does Lapasar work alongside Oracle Fusion?

Yes. In this implementation the governed marketplace catalogue was integrated with the client's existing Oracle Fusion environment so requisitioners kept their familiar workflows while long-tail spend moved on-contract.

How was Bumiputera reporting handled?

Bumiputera participation tracking moved from a manual quarterly process to automated real-time reporting, removing a slow and error-prone task for the procurement team.

Client Impact Series · Telecommunications

Documented, anonymised outcome

Reclaiming procurement-team time at a national telco on Oracle Fusion

A national Malaysian telecommunications provider was spending 42% of procurement-team time on just 28% of spend value. Moving the long tail onto governed catalogues alongside Oracle Fusion freed that capacity and cut costs.

Telecommunications · Peninsular Malaysia · Last updated 11 July 2026 · By Lapasar Procurement Research

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RM 11.2M

Total savings over 18 months

42% → 19%

Staff time on long-tail spend

−15.6%

Average unit-cost reduction

490 → 198

Active indirect suppliers

The organisation

A Malaysian enterprise in the telecommunications sector with annual indirect procurement spend exceeding RM 100 million, running Oracle Fusion. A disproportionate share of procurement-team time was consumed by low-value, long-tail purchasing. Identity and industry-specific details are anonymised by agreement; all figures are measured client outcomes.

The challenge

42% of procurement-team time spent on just 28% of spend value — the long tail.
490+ active indirect suppliers across regions with inconsistent terms.
Pricing inconsistency: identical items priced 15–31% differently across sites.
Bumiputera participation tracked manually every quarter, a slow and error-prone process.

The solution

Moved long-tail indirect categories onto a governed marketplace catalogue with standardised pricing.
Integrated with the existing Oracle Fusion environment so buyers stayed in familiar workflows.
Consolidated duplicate and low-value suppliers through data-led rationalisation.
Automated Bumiputera participation tracking, replacing manual quarterly reporting with real-time reporting.

Implementation

18-month programme

Phase 1 · Catalogue & Oracle Fusion
Long-tail catalogue normalisation and integration with the Oracle Fusion environment so requisitioners kept familiar workflows.
Phase 2 · Supplier rationalisation
Data-led consolidation of duplicate and low-value suppliers, standardising pricing across sites.
Phase 3 · Compliance automation
Automated Bumiputera participation tracking and category-level spend analytics for real-time governance.

The results

Measured results for National telecommunications provider
Metric	Result
Average unit price	−15.6%
Duplicate-supplier cost	−RM 2.1M
Spot-buy events	−68%
Active indirect suppliers	490 → 198
Staff time on long-tail spend	42% → 19%
Bumiputera reporting	Manual quarterly → automated real-time

Savings & outcome

Over 18 months the programme delivered RM 11.2 million in total cost savings, led by a 15.6% average unit-cost reduction, the removal of RM 2.1M in duplicate-supplier cost, and a 68% fall in spot-buy events.

18-month outcome: RM 11.2 million total cost savings, 2,260 staff hours recovered per month, the supplier base rationalised from 490 to 198, a 15.6% average unit-cost reduction, procurement-team time on the long tail cut from 42% to 19%, and Bumiputera tracking moved from manual quarterly to automated real-time reporting.

Frequently asked questions

How much did the telco save with Lapasar?: RM 11.2 million in total cost savings over 18 months, driven by a 15.6% average unit-cost reduction, RM 2.1M less duplicate-supplier cost, and a 68% fall in emergency spot-buys.
Does Lapasar work alongside Oracle Fusion?: Yes. In this implementation the governed marketplace catalogue was integrated with the client's existing Oracle Fusion environment so requisitioners kept their familiar workflows while long-tail spend moved on-contract.
How was Bumiputera reporting handled?: Bumiputera participation tracking moved from a manual quarterly process to automated real-time reporting, removing a slow and error-prone task for the procurement team.

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This case study is anonymised by agreement with the client. All figures are based on actual measured client outcomes; client identity and industry-specific details have been withheld.

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