Why BPO and shared services buy differently
A contact centre or shared-services floor is dense and always-on: hundreds of agents per site, shift patterns that run around the clock, and a standard 'seat kit' of headset, peripherals and desk supplies replicated at scale. When a new campaign or client ramps, dozens or hundreds of seats need equipping quickly — and consumables burn down faster than in a typical office.
Consolidating the category onto one managed marketplace gives workplace and procurement teams a standard, priced seat specification and the ability to scale it fast, without onboarding new vendors every ramp.
- Agent headsets and IT peripherals
- Stationery and print consumables
- Cleaning, hygiene and pantry-area goods
- Ergonomic and facilities accessories
Ramp fast, standardise the seat
Because BPO growth comes in waves, the ability to order a repeatable seat kit at an agreed price — and receive it reliably — matters more than one-off discounts. Lapasar standardises the catalogue and pricing across floors and sites, so a new campaign is equipped from the same specification every time.
Fulfilment from Lapasar's own warehousing and delivery network keeps peripherals and consumables flowing to high-consumption floors, with spend visibility by site so operations can see cost per seat.
Backed by real infrastructure and registrations
Lapasar is a Ministry of Finance (MOF)-registered supplier — Lapasar Sdn Bhd (1198228-D) — with RM600m+ in annual GMV. Orders ship from our own warehouses on our own fleet across Peninsular Malaysia, with free delivery on orders from RM1,000 in the Klang Valley, Penang, Johor, Perak and Negeri Sembilan.