Purchasing & Procure-to-Pay

Order Confirmation

Also known as: Order acknowledgement, Sales order confirmation

An order confirmation is a supplier's acknowledgement that it has accepted a purchase order and will supply the goods on the stated terms.

After a buyer sends a purchase order, the supplier responds with an order confirmation stating that it accepts the order and confirming key details — items, quantities, prices and expected delivery date. This turns the buyer's offer into a mutual agreement and flags any discrepancies before fulfilment begins.

Order confirmations reduce disputes by surfacing mismatches early — a wrong price, an unavailable item or a different delivery date. Reviewing them promptly lets buyers resolve issues before goods are dispatched, keeping the downstream receiving and invoice-matching steps clean.

Frequently asked questions

What is an order confirmation?
An order confirmation is a supplier's acknowledgement that it has accepted a purchase order and will supply the goods on the stated items, quantities, prices and delivery terms.
Why is an order confirmation important?
It turns the buyer's order into a mutual agreement and surfaces any discrepancies — such as price or availability changes — early, before goods are dispatched and invoices raised.

Explore related across the knowledge graph

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