Purchasing & Procure-to-Pay

Delivery Order (DO)

Also known as: DO

A delivery order (DO) is a document issued by a supplier that accompanies a shipment and lists the goods being delivered to the buyer.

The DO travels with the goods and is used at the point of receipt to check that what arrived matches what was ordered. The buyer's receiving staff sign it to acknowledge delivery, and it becomes evidence supporting the goods received note and later invoice matching.

In Malaysian B2B trade, the delivery order is a routine part of the paperwork alongside the purchase order and invoice. Keeping DOs accurate and reconciled prevents disputes over short deliveries, damaged items or quantity mismatches.

Frequently asked questions

What is a delivery order?
A delivery order (DO) is a document issued by a supplier that accompanies a shipment and lists the goods being delivered, used by the buyer to verify receipt.
What is the difference between a delivery order and a goods received note?
A delivery order is issued by the supplier to describe the shipment, while the goods received note is created by the buyer to record what was actually received and inspected.

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