Supplier Scorecard
Also known as: Vendor scorecard
A supplier scorecard is a tool that rates a supplier's performance against weighted criteria such as delivery, quality, price and responsiveness.
A scorecard turns subjective impressions of a supplier into a single, comparable rating. Buyers agree the criteria that matter — on-time delivery, defect rate, pricing competitiveness, service — and weight them by importance, then score each supplier periodically against real data.
Scorecards drive supplier relationship management: they highlight who to reward with more business, who needs a performance conversation, and who should be replaced. Sharing scores with suppliers also motivates improvement.
Frequently asked questions
- What is a supplier scorecard?
- A supplier scorecard rates a supplier against weighted criteria — such as delivery, quality, price and responsiveness — to produce a single comparable performance rating.
- What should a supplier scorecard measure?
- Commonly on-time delivery, quality or defect rate, price competitiveness, responsiveness and compliance — weighted by how important each is to your business.
Related terms
Supplier Relationship Management (SRM)
Supplier relationship management (SRM) is the discipline of managing and improving relationships with key suppliers to maximise the value they deliver.
Read definitionService Level Agreement (SLA)
A service level agreement (SLA) defines the measurable standards a supplier commits to — such as response time, uptime or delivery reliability — and the consequences of missing them.
Read definitionSupplier (Vendor)
A supplier, or vendor, is a business that provides goods or services to another organisation in exchange for payment.
Read definitionExplore related across the knowledge graph
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Operating model · diagram
- 01
AI-first software
AI-first procurement software for long-tail spend
- 02
Live marketplace
A live B2B marketplace
- 03
Human services
Human sourcing and support
- 04
Optional add-on
Fulfilment support for merchants
