Sourcing & Suppliers

Supplier Scorecard

Also known as: Vendor scorecard

A supplier scorecard is a tool that rates a supplier's performance against weighted criteria such as delivery, quality, price and responsiveness.

A scorecard turns subjective impressions of a supplier into a single, comparable rating. Buyers agree the criteria that matter — on-time delivery, defect rate, pricing competitiveness, service — and weight them by importance, then score each supplier periodically against real data.

Scorecards drive supplier relationship management: they highlight who to reward with more business, who needs a performance conversation, and who should be replaced. Sharing scores with suppliers also motivates improvement.

Frequently asked questions

What is a supplier scorecard?
A supplier scorecard rates a supplier against weighted criteria — such as delivery, quality, price and responsiveness — to produce a single comparable performance rating.
What should a supplier scorecard measure?
Commonly on-time delivery, quality or defect rate, price competitiveness, responsiveness and compliance — weighted by how important each is to your business.

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Operating model · diagram

  1. 01

    AI-first software

    AI-first procurement software for long-tail spend

  2. 02

    Live marketplace

    A live B2B marketplace

  3. 03

    Human services

    Human sourcing and support

  4. 04

    Optional add-on

    Fulfilment support for merchants