Proof of Delivery (POD)
Also known as: POD
Proof of delivery (POD) is confirmation, usually signed or captured electronically, that goods were received by the buyer at the agreed location.
A POD records who received the goods, when and where, and often that they arrived in good condition. It can be a signed delivery note, a photograph or an electronic capture on a driver's device. It closes the loop on a delivery and protects both parties if a dispute arises over whether goods were received.
For procurement and finance teams, POD is important evidence in the pay cycle — it supports the goods received note and gives confidence to release payment. Electronic POD speeds this up by making confirmation instantly available rather than waiting for paper to return.
Frequently asked questions
- What is proof of delivery?
- Proof of delivery (POD) is confirmation — signed or captured electronically — that goods were received by the buyer at the agreed location, often noting condition and time of receipt.
- Why is proof of delivery important?
- It confirms goods actually arrived, resolves disputes over receipt, supports the goods received note and gives finance the assurance needed to release payment.
Related terms
Delivery Order (DO)
A delivery order (DO) is a document issued by a supplier that accompanies a shipment and lists the goods being delivered to the buyer.
Read definitionGoods Received Note (GRN)
A goods received note (GRN) is a document recording the goods actually delivered against a purchase order, used to confirm receipt before payment.
Read definitionLast-Mile Delivery
Last-mile delivery is the final leg of the supply chain — moving goods from a local hub or warehouse to the buyer's door.
Read definitionExplore related across the knowledge graph
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Operating model · diagram
- 01
AI-first software
AI-first procurement software for long-tail spend
- 02
Live marketplace
A live B2B marketplace
- 03
Human services
Human sourcing and support
- 04
Optional add-on
Fulfilment support for merchants
