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Operations · Lapasar

Procurement Specialist

Operations · Klang, Malaysia · Full-time

About the role

Role Overview

The Procurement Executive is responsible for sourcing products, managing supplier quotations, fulfilling customer orders, and ensuring timely deliveries across the Lapasar marketplace.

You will work closely with suppliers, Vendor Management, Account Managers, and Operations to ensure customer orders are fulfilled accurately, competitively, and within agreed service levels.

This role requires strong negotiation skills, supplier relationship management, and the ability to manage multiple procurement requests simultaneously while maintaining speed and accuracy.

Success in this role is measured by fulfilment speed, procurement savings, RFQ turnaround time, supplier performance, and customer satisfaction.

Key Responsibilities

Procurement & Sourcing

  • Source products and services based on customer purchase requests and RFQs.
  • Identify suitable suppliers that meet quality, pricing, and delivery requirements.
  • Obtain competitive quotations from multiple suppliers.
  • Negotiate pricing, payment terms, and delivery schedules to achieve the best commercial outcomes.
  • Continuously identify alternative suppliers to improve pricing and supply resilience.
  • Ensure products sourced comply with customer specifications and procurement requirements.

Order Fulfilment

  • Convert customer orders into supplier purchase orders promptly.
  • Ensure every customer order is fulfilled accurately and completely.
  • Coordinate with suppliers to confirm stock availability and delivery timelines.
  • Monitor procurement progress from sourcing through to delivery.
  • Resolve procurement-related issues that may impact fulfilment.
  • Escalate potential supply risks early to minimise customer impact.

RFQ Management

  • Respond to customer RFQs within agreed turnaround times.
  • Ensure all quotations are accurate, complete, and competitive.
  • Follow up with suppliers to obtain quotations promptly.
  • Maintain high quotation win rates through competitive sourcing.
  • Ensure all RFQs are closed within internal SLA timelines.

Supplier Management

  • Build and maintain strong working relationships with suppliers.
  • Monitor supplier pricing competitiveness.
  • Evaluate supplier responsiveness, quality, and reliability.
  • Work with the Vendor Management team to improve supplier performance.
  • Support onboarding of new suppliers where additional sourcing capacity is required.

Cost Optimisation

  • Continuously negotiate better pricing with suppliers.
  • Identify opportunities for bulk purchasing and supplier consolidation.
  • Drive procurement savings without compromising quality or service.
  • Monitor market trends and pricing fluctuations.
  • Recommend alternative products or suppliers that deliver better value.

Delivery & Operations

  • Ensure suppliers meet committed delivery dates.
  • Track outstanding purchase orders and expedite delayed deliveries.
  • Coordinate with Operations and Logistics teams to resolve delivery issues.
  • Keep Account Managers updated on order status and potential risks.
  • Ensure customers receive timely updates when delivery schedules change.

Procurement Compliance

  • Ensure procurement activities comply with internal policies and customer procurement requirements.
  • Maintain complete and accurate procurement records.
  • Ensure supplier quotations and purchase documentation are properly recorded.
  • Support procurement audits and reporting requirements.

Continuous Improvement

  • Identify opportunities to improve procurement processes.
  • Recommend new sourcing strategies and supplier partnerships.
  • Contribute ideas to improve procurement efficiency and reduce turnaround times.
  • Support digital procurement initiatives and process automation.

Key Performance Indicators (KPIs)

Procurement Performance

  • RFQ Turnaround Time
  • RFQ Closure Rate
  • Purchase Order Processing Time
  • Order Fulfilment Rate
  • Procurement Cycle Time

Commercial Performance

  • Procurement Cost Savings
  • Cost Avoidance Achieved
  • Average Price Reduction
  • Supplier Competitiveness Index

Supplier Performance

  • Supplier Response Time
  • Supplier On-Time Delivery Rate
  • Supplier Fulfilment Rate
  • Supplier Quality Performance

Operational Excellence

  • Order Accuracy
  • Delivery SLA Compliance
  • Procurement Issue Resolution Time
  • Backorder Rate
  • Procurement Productivity

Customer Impact

  • Customer Satisfaction
  • On-Time Customer Delivery Rate
  • Order Escalation Rate
  • Internal Stakeholder Satisfaction

Required Skills & Qualifications

  • Bachelor’s Degree in Procurement, Supply Chain Management, Business Administration, Logistics, or a related field.
  • 2–4 years of experience in Procurement, Purchasing, Supply Chain, Strategic Sourcing, or Buyer roles.
  • Strong negotiation and supplier management skills.
  • Excellent analytical and commercial decision-making abilities.
  • Strong organisational and multitasking skills.
  • Ability to work under pressure and manage multiple procurement requests simultaneously.
  • High attention to detail and commitment to accuracy.
  • Proficiency in Microsoft Office, ERP systems, procurement software, and marketplace platforms.

Preferred Experience

Experience in one or more of the following areas is highly desirable:

  • Enterprise procurement
  • B2B marketplaces
  • Strategic sourcing
  • Supplier negotiations
  • Category management
  • Supply chain operations
  • Indirect procurement
  • ERP and eProcurement systems

Core Competencies

  • Commercial acumen
  • Negotiation skills
  • Supplier relationship management
  • Problem solving
  • Operational excellence
  • Time management
  • Attention to detail
  • Communication
  • Accountability and ownership
  • Analytical thinking
  • Collaboration
  • Results-driven execution

What Success Looks Like

A successful Procurement Executive at Lapasar:

  • Sources products quickly while consistently securing competitive pricing.
  • Closes RFQs within agreed service levels with accurate and commercially attractive quotations.
  • Ensures customer orders are fulfilled completely and delivered on time.
  • Builds a strong supplier network capable of supporting customer requirements.
  • Negotiates cost savings that improve margins while maintaining product quality and service levels.
  • Proactively resolves procurement challenges before they impact customers.
  • Collaborates effectively with Vendor Management, Account Managers, and Operations to deliver a seamless procurement experience.
  • Continuously improves procurement efficiency, supplier performance, and overall marketplace competitiveness.

This role is central to Lapasar’s marketplace operations. The Procurement Executive ensures that every customer requirement is sourced efficiently, every RFQ is responded to promptly, every order is fulfilled accurately, and every procurement decision delivers value to both the customer and the business.

What we look for in everyone

Before we hire for any role, we hire for character. We look for people who own outcomes instead of activities, who push past their own ceiling daily, and who get back up after every setback without needing a recovery period.

If that describes you, we genuinely want to hear from you — regardless of where you went to school or what your last title was.

Read our full hiring philosophy →

Role

Procurement Specialist

Department

Operations

Location

Klang, Malaysia

Type

Full-time

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