Fulfilment
Also known as: Fulfillment, Order fulfilment
Fulfilment is the process of receiving, processing, picking, packing and delivering an order to the buyer after it has been placed.
Fulfilment turns an order into delivered goods. It covers inventory storage, order picking and packing, dispatch and last-mile delivery. Reliable fulfilment is what buyers ultimately experience — accurate, on-time delivery is more important to them than the elegance of the ordering system.
Who controls fulfilment matters. Some platforms leave delivery to each supplier, others offer fulfilment services. Lapasar's marketplace vendors can deliver directly, and merchants who need support can opt in to Lapasar's own warehouses and delivery fleet across Peninsular Malaysia.
Frequently asked questions
- What is order fulfilment?
- Fulfilment is the process of receiving, processing, picking, packing and delivering an order to the buyer after it is placed.
- Why do fulfilment options matter?
- Fulfilment options affect who handles picking, packing and delivery. Where a platform offers its own warehousing and delivery as a service, merchants can use it to reach buyers they could not serve alone; buyers should ask how each order is fulfilled.
Related terms
Last-Mile Delivery
Last-mile delivery is the final leg of the supply chain — moving goods from a local hub or warehouse to the buyer's door.
Read definitionLead Time
Lead time is the total time between placing an order and receiving the goods, a key measure of supplier responsiveness and supply reliability.
Read definitionB2B Marketplace
A B2B marketplace is an online platform where businesses buy goods and services from many suppliers through a single account, catalogue and checkout.
Read definitionGo deeper
Explore related across the knowledge graph
AI-first procurement software. Live marketplace. Human services.
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Operating model · diagram
- 01
AI-first software
AI-first procurement software for long-tail spend
- 02
Live marketplace
A live B2B marketplace
- 03
Human services
Human sourcing and support
- 04
Optional add-on
Fulfilment support for merchants
